Terms of Service

1. Acceptance of Terms

By accessing and using FairDeal, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

FairDeal is an AI-powered document analysis tool that helps UK consumers understand their bills, contracts, and finance agreements. Our service provides information and analysis but does not constitute financial, legal, or professional advice.

3. Information Only

Important: FairDeal provides information only, not financial or legal advice. Our analysis is based on general UK market knowledge and AI interpretation of documents. Always:

• Verify all information independently
• Consult qualified professionals for major financial decisions
• Read all contract terms and conditions carefully
• Consider your personal circumstances

4. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• The accuracy of information you provide
• Complying with applicable laws and regulations

5. Document Upload and Analysis

By uploading documents, you confirm that:

• You have the right to share and analyze these documents
• The documents do not contain malware or harmful code
• You understand analysis results may not be 100% accurate
• AI interpretation may contain errors or limitations

6. Free Tier and Subscriptions

Free tier users receive 1 free analysis. Premium subscriptions (when available) will provide unlimited analyses and additional features. Subscription terms and pricing will be clearly displayed before purchase.

7. Limitations of Liability

FairDeal and its operators are not liable for:

• Decisions made based on our analysis
• Financial losses or damages
• Errors or inaccuracies in analysis
• Service interruptions or data loss
• Third-party actions or advice

8. Acceptable Use

You may not:

• Use the service for illegal purposes
• Upload documents you don't have rights to
• Attempt to hack, disrupt, or damage the service
• Misrepresent your identity or affiliation
• Share account credentials with others

9. Data Retention

Free tier documents are automatically deleted after 90 days. Premium users retain full history. You can request immediate deletion of your data at any time.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms or for any other reason at our discretion. You may close your account at any time.

11. Changes to Terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.